The duty of care that casinos have towards their guests is of great importance to RGS. Early detection and addressing of gambling addiction is not only an ethical responsibility but also essential for creating a sustainable and successful casino.
RGS believes that duty of care is not just a legal obligation or a cost, but rather a profitable long-term investment. By training employees and equipping them with the right tools and protocols, casinos can create a safe and responsible gaming environment that enhances guest trust.
We strive to protect your players through education, support, and customized services.
A casino that takes duty of care seriously is not only better positioned to prevent gambling addiction in the long term but also achieves better commercial outcomes.
RGS provides comprehensive training and tools that enable your employees to recognize risky behavior and take appropriate action, ensuring your casino or online gaming company complies with the legal duty of care.
Yes, RGS offers continuous support and advice to ensure that preventive measures remain effective and are adjusted as needed to changing circumstances.
Would you like to know more about our approach or schedule an appointment? Our advisors are ready to assist you! On weekdays, we are available via email and phone.
